Effective Date: February 24, 2026

This Refund Policy explains how refunds are processed at Solstice Jewels.

1. Refund Approval

Once we receive the returned item:

• It will be inspected for eligibility.

• You will be notified via email regarding approval or rejection of your refund.

2. Refund Process

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method used during purchase.

• Shipping charges are non-refundable unless the return is due to our error.

3. Late or Missing Refunds

If you have not received your refund:

• Recheck your bank account.

• Contact your bank or payment provider (processing times may vary).

• If the issue continues, email us at info@solsticejewels.com.

4. Order Cancellation Refund

• Orders canceled within 24 hours of placing may be eligible for a full refund.

• Once an order is processed or shipped, cancellation may not be possible.

5. Contact Us

For refund-related questions:

📧 Email: info@solsticejewels.com
📞 Phone: +91 80770 28769
🌐 Website: https://solsticejwels.com