Effective Date: February 24, 2026

Thank you for shopping with Solstice Jewels. We strive to ensure that you are satisfied with your purchase. Please read our Return Policy carefully.

1. Return Eligibility

You may request a return if:

• The request is made within 7 days of delivery.

• The item is unused, unworn, and in original condition.

• The product is returned with original packaging, tags, invoice, and certificates (if applicable).

Returns that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items cannot be returned:

• Customized or personalized jewelry

• Engraved products

• Clearance or sale items

• Gift cards

• Items damaged due to misuse or improper care

3. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product:

• Inform us within 48 hours of delivery.

• Share clear photos and an unboxing video (if available).

After verification, we will arrange a replacement or guide you with further steps.

4. Return Process

To initiate a return:

1. Email us at info@solsticejewels.com

2. Mention your Order ID and reason for return

3. Our team will provide return instructions

Customers are responsible for return shipping charges unless the item is defective or incorrect.

5. Contact Information

For return-related queries:

📧 Email: info@solsticejewels.com
📞 Phone: +91 80770 28769
🌐 Website: https://solsticejwels.com